Privacy Policy

This Privacy Policy describes how D. OSBORNE DECORATORS LTD collects, uses, and protects your personal information when you interact with our services or visit our website.

1. Who We Are

D. OSBORNE DECORATORS LTD
67 Mayswood Grove Quinton,
Birmingham, West Midlands, England, B32 2RG
Nature of Business (SIC): 43341 - Painting

2. Information We Collect

• Contact information (name, email address, phone number)
• Address and property details (for providing painting and decorating services)
• Payment information (only if applicable)
• Technical data (IP address, browser type, access times, etc.)

3. How We Use Your Information

• To respond to your enquiries
• To provide painting and decorating services
• To improve our services and website
• To comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Your consent
• Our contractual obligations
• Compliance with legal requirements
• Legitimate business interests

5. Sharing Your Data

We do not sell or rent your personal data. We may share data with:

• Service providers or contractors working on our behalf
• Law enforcement or government authorities when required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (in certain cases)
• Object to or restrict processing
• Withdraw consent
• Complain to the Information Commissioner’s Office (ICO)

8. Security

We implement reasonable measures to protect your personal data from loss, misuse, or unauthorized access.

9. Cookies

Our website may use cookies to enhance user experience. You can disable cookies via your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Address: 67 Mayswood Grove Quinton, Birmingham, West Midlands, B32 2RG